Privacy Policy
Effective Date: July 8th, 2025
Website: bajiohomes.com
Introduction
At Bajio Homes, your privacy matters. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you interact with our website, chatbot, forms, advertising, or any other services (“Services”) we offer.
We are based in Mexico and operate in accordance with both Mexican data protection laws (LFPDPPP) and international best practices such as the GDPR and CCPA, as relevant to our international audience.
1. Information We Collect
We may collect the following types of data:
- Personal Identifiable Information (PII): Name, email address, phone number, country of origin, and any information voluntarily submitted via contact forms or chat.
- Automated Data: IP address, browser type, referral source, time zone, and browsing behavior via cookies and pixels.
- Marketing Data: Interaction with ads (Google, Meta/Facebook, Instagram), email opens, and form completions.
- Chatbot Data: Messages submitted via our AI chatbot.
2. How We Use Your Data
We use your data to:
- Respond to inquiries and offer personalized assistance
- Recommend real estate developments aligned with your interests
- Deliver targeted ads on platforms such as Google and Facebook
- Retarget visitors who did not convert on their first visit
- Analyze visitor behavior using tools like Google Analytics and Meta Pixel
- Improve our platform performance, content, and services
3. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to:
- Enable basic functionality
- Track conversions from Google Ads, Meta Ads, and retargeting campaigns
- Power AI-based suggestions and chatbot personalization
- Use analytics to optimize user experience and conversion funnels
You can disable cookies via your browser, but certain features may not function properly.
4. Sharing Your Information
We do not sell your personal information. However, we may share data with:
- Service providers such as Google, Meta, OpenAI (for chatbot), and analytics platforms
- Real estate partners (developers, agents) when you’ve explicitly requested to be contacted
- Legal entities if required to comply with Mexican law
5. International Data Transfers
As we serve international buyers, your data may be transferred to and stored on servers outside your country. We ensure these transfers meet legal compliance standards for privacy and security.
6. Your Rights
You have the right to:
- Access and update your data
- Withdraw consent or unsubscribe from communications
- Request deletion of your personal data
- File a complaint if you believe your data is misused
To exercise these rights, contact us at info@bajiohomes.com.
7. Children’s Privacy
Our website is not directed at individuals under 18. We do not knowingly collect data from minors.
8. Changes to this Policy
We may update this Privacy Policy from time to time. We encourage you to revisit this page periodically.
Terms and Conditions
Effective Date: July 8th, 2025
Platform Owner: Bajio Homes
Website: bajiohomes.com
1. Overview
Bajio Homes is a real estate discovery platform that connects international buyers with trusted developers, agents, and properties in Mexico’s Bajío region. We do not own, build, or sell property directly, and do not provide legal or financial advice.
2. Use of Platform
By accessing or using our Services, you agree to:
- Use the site only for lawful purposes
- Not rely on the content as legal, financial, or investment advice
- Consult qualified legal, financial, or immigration advisors before making purchasing decisions
3. No Legal Responsibility
We connect you with trusted developers and agents, but we are not responsible for:
- The accuracy of third-party listings
- Developer claims or project delivery timelines
- Legal disputes, title issues, or post-sale experiences
- Changes to Mexican laws, taxes, or immigration policy
All transactions are conducted between you and the property seller/developer.
4. Third-Party Content
Listings, blogs, guides, and FAQs are provided for informational purposes only. While we vet partners, we cannot guarantee the accuracy or timeliness of third-party content or outcomes.
5. AI Chatbot and Content
We offer an AI-powered chatbot to help answer questions and guide buyers. This tool is for informational purposes only. Responses are not legally binding and should not replace professional guidance.
6. Intellectual Property
All content, visuals, logos, and written materials are the property of Bajio Homes or its content partners. You may not reuse or redistribute content without permission.
7. Advertising & Analytics
You acknowledge and accept that:
- Our site uses cookies and tracking pixels to serve personalized ads
- We collect and analyze data via platforms such as Google Analytics and Meta Pixel
- Retargeting ads may be shown to you after visiting our site
You can opt-out via browser settings or applicable ad network settings.
8. Dispute Resolution
Any legal dispute related to the use of Bajio Homes shall be governed by the laws of the State of Guanajuato, Mexico, and any legal proceedings must be initiated within this jurisdiction.
9. Limitation of Liability
To the fullest extent permitted by law, Bajio Homes disclaims all liability for damages, losses, or claims related to your use of the platform or any transaction with third-party property developers or agents.
10. Modifications
We reserve the right to modify these terms at any time. Continued use of the site constitutes acceptance of any updates.